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Client Relations Associate
Melissa brings with her 5 years of office experience, and 15 years of client service experience. She will likely be the first person you speak to when you call our office. From booking and confirming client meetings, to keeping track of all pertinent changes that affect your file, Melissa will ensure that all the information is up to date and accurate. She is also responsible for handling the day to day questions that may arise or will forward your request to the appropriate person in order to ensure that your service issue is dealt with in a professional and timely manner. She is a mom and a wife, who can be found at the hockey arena either cheering on her son, nephews or her favorite teams (GO LEAFS/WOLVES!), at the baseball diamond (GO JAYS!) or catching the latest blockbuster at the theatre.